Terms of Service

Dylbob Terms of Service

1. Agreement to Terms

Welcome to Dylbob! These Terms of Service ("Terms") govern your access to and use of our handmade children's clothing and accessory services, including any purchases made through our website or in-person. By accessing or using our services, you agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using our services.

2. Purchase Terms

   a. Product Purchase: When you purchase items from Dylbob, you agree to use them in accordance with their intended purpose. We strive to provide high-quality products, but please note that variations in materials and craftsmanship may occur due to the handmade nature of our items.

   b. Product Variations: Please be aware that the colors, textures, and dimensions of our products may vary slightly from the images displayed on our website or in promotional materials. We make every effort to accurately represent our products, but natural variations may occur.

3. Ordering and Payment

   a. Ordering: To purchase products, you may place an order through our website or in-person. Order details, including quantities and payment terms, will be provided at the time of checkout.

   b. Payment: Payment for purchases must be made in full at the time of ordering, unless otherwise agreed upon. We accept various forms of payment, including credit/debit cards, cash, or electronic transfers. Any additional fees, such as shipping charges, will be disclosed upfront.

4. Cancellation and Refunds

   a. Cancellation Policy: If you need to cancel your order, please notify us as soon as possible. Cancellation fees may apply depending on the timing of your cancellation.

   b. Refunds: Refunds for cancelled orders or returned products are subject to our discretion and may be issued in accordance with our Refund Policy. We reserve the right to withhold refunds for damaged or returned items not in their original condition.

5. Shipping and Delivery

   a. Shipping Services: Dylbob offers shipping for products at an additional cost. Shipping details will be provided at the time of ordering, and you must ensure that the shipping address is correct.

   b. Inspection Upon Delivery: Upon receiving your order, please inspect the items for any damage or discrepancies. If you notice any issues, please notify us immediately. Failure to report damages within a reasonable timeframe may affect your ability to receive a refund or exchange.

6. Damage and Liability

   a. Responsibility for Damage: You are responsible for any damage to purchased items while in your possession, including damage caused by misuse or neglect. We reserve the right to charge repair or replacement fees for damaged items.

   b. Liability Waiver: Dylbob shall not be liable for any injuries, accidents, or damages resulting from the use of purchased products, except in cases of gross negligence or willful misconduct on our part.

   c. Indemnification: You agree to indemnify and hold Dylbob harmless from any claims, damages, or liabilities arising out of your use of our products, including but not limited to claims related to property damage, personal injury, or breach of these Terms.

7. Intellectual Property

   a. Ownership: All intellectual property rights associated with Dylbob, including but not limited to trademarks, logos, and content, are owned by Dylbob. You may not use our intellectual property without our prior written consent.

   b. Usage of User-Generated Content: By submitting any content (e.g., photos, reviews, testimonials) to Dylbob, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our business operations.

8. Governing Law and Dispute Resolution

   a. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

   b. Arbitration: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney's fees and costs.

9. Modifications to Terms

   a. Updates: Dylbob reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@dylbob.com